“helping clients build b2b relationships and grow their business with practical inside sales concepts”
Are they typically reactive or proactive?
Are they mostly order taking?
Do they generate activity that leads to additional revenue?
Scott has helped 377 clients nationwide address these issues . . . to learn more and directly determine the potential to strengthen the phone effectiveness of your inside staff, SCHEDULE A NO-OBLIGATION, NO-COST, 30 MINUTE ZOOM CALL WITH SCOTT . . .
941-284-5732 . . . scott@sat.com
continue reading below for additional examples of phone conversations that can be more productive.
Click here to find out how an effective, interactive conversation in these circumstances can dramatically change the results and add to your bottom line.
Click here to meet Scott and review his credentials and explore how consultative sales techniques can be introduced into your inside selling efforts and strengthen your marketing success
Other very typical (unfortunately) scenarios of unproductive phone conversations by inside staff, and sometimes even dedicated inside sales folks:
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Calls are relatively short – a minute or two – not long enough and sufficiently in-depth to build relationships and identify needs that lead to sales opportunities.
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Inside staff is basically just responding to what is being said - not in control - not creative or leading in any way - unable to expand the conversation.
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It's more of a PR effort - certainly not bad for business - but really not generating prospects.
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On inbound, customer service/help situations - a reluctance to appear too much like a 'sales' person, to be 'pushy' and as a result, completely miss possible selling openings.
A MORE CONVERSATIONAL (CONSULTATIVE) FORM OF TELEPHONE SELLING AND PROGRAM STRATEGIES CAN ADDRESS THE SHORTCOMINGS OF THESE REACTIVE CALLS.
IT CAN CHANGE THE EQUATION AND HELP BUILD AND REFINFORCE SALES AND MARKETING EFFORTS AND DO MORE TO GROW THE BUSINESS.
SCOTT ASHBY PROVIDES REMOTE CONSULTING SERVICES AND CUSTOMIZED TRAINING PROGRAMS THAT EMPHASIZE CONSULTATIVE INSIDE SELLING TECHNIQUESS BY PHONE.
CLICK HERE TO MEET SCOTT AND REVIEW HIS CREDENTIALS AND EXPLORE HOW CONSULTATIVE SALES TECHNIQUES CAN BE INTRODUCED INTO YOUR INSIDE SELLING EFFORTS AND STRENTHEN YOUR MARKETING RESULTS
OR, CONTINUE BELOW FOR A MORE IN-DEPTH EXPLANATION REGARDING THIS VERY DIFFERENT AND RELATIONSHIP BUILDING APPROACH TO INSIDE SALES
Conversational (Consultative) Telephone Selling
This "consultative" method is applicable in any telephone conversation between company staff and customers or prospects – from administrative, clerical folks, customer service and obviously organized inside sales reps.
This "consultative" method is an excellent tool for reducing selling costs, building relationships, and using any inside staff to better penetrate the marketplace and generate new business by telephone.
Consultative, value-added selling is based on getting the contact to talk, and it cannot be accomplished in a two- or three-minute span of time. It is vastly different from the typical "telemarketing" approach and more comparable to an effective face-to-face sales call, except it's executed by phone.
It is much more productive than a typical, reactive customer service call.
In many cases, with the proper approach, inbound calls can oftentimes be converted to such much more useful conversations.
MEET SCOTT
This website . . . and Scott Ashby's whole business being, for that matter . . . has been dedicated to the proposition, explained above, that there is value in a higher quality, business-to-business telephone sales call that involves a genuine give and take conversation.
Since 1979, Scott has helped 377 clients nationwide better utilize inside staff to maximize their use of the telephone as a high-impact sales and marketing force . . . to better penetrate their customer base, reach new and niche markets and control sales costs.
These clients involve a wide variety of business-to-business industries, markets and selling situations; with exceptional satisfaction.
To determine if consultative selling can have a positive impact on your organization, call or email Scott and schedule a no-obligation, no-cost, 30-minute zoom call 941-284-5732 scott@sat.com
continue below with case histories, testimonials or the complete client list, to assess the results of Scott's experiences with other clients and to determine if these approaches might be applicable and beneficial to the continued success and growth of your operation.
Thank you for taking the time to visit and consider my offer.
Prior to 1979, Scott . . .
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had an additional 8 years as a telephone selling manager;
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before that, 6 years promoting and delivering Dale Carnegie courses;
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and. in the beginning, several years in outside sales and sales management, a total of over 50 years of sales, sales management, and sales training experience.